Dr. Rashmi Jain joined the Feliciano School of Business as Department Chair and Professor of Information and Operations Management. Most recently, Professor Jain was an Associate Professor at the National University of Singapore. Before Joining NUS, Professor Jain held a faculty appointment at Stevens Institute of Technology, where she received her M.S. and Ph.D. degrees in technology management. Dr. Jain is a prolific scholar and her research interests intersect systems architecture and design, systems integration, service operations management and business process analysis and management. She has worked on several research grants as Principal and Co-Principal Investigator on topics related to systems thinking, systems architecture and design and curriculum development.

Professor Jain is skilled and committed teacher and has been invited to lecture internationally at Keio University and Shibaura Institute of Technology in Japan, Overseas Chinese Institute of Technology (OCIT) in Taiwan, and the Indian Institute of Technology-Delhi, among others. Professor Jain also brings deep insight and credibility on the complexities and dynamics of today’s marketplace. Earlier in her career, Professor Jain worked with Accenture, a leading IT consulting company. At Accenture, Dr. Jain consulted for Fortune 100 companies in energy, telecom, utilities and financial services sectors.

systems architecture and design, systems integration, service operations management and business process analysis and management

systems thinking, systems architecture and design and curriculum development

Expert on big data, data analytics, blockchain and artificial intelligence.