TY - GEN
T1 - A Framework for Evaluating Parental Controls for Streaming Services
AU - Moctezuma, Amanda
AU - Robila, Stefan
N1 - Publisher Copyright:
© 2023 IEEE.
PY - 2023
Y1 - 2023
N2 - The paper describes the development of an evaluation framework for parental controls as a mechanism for managing children's access to video content and discusses how educational practices can be employed for better design. The evaluation framework has two components. First, the differences, effectiveness, and the user's perception of various parental control software systems were investigated through surveys that evaluated both general aspects of controls as well as through usability questionnaires focused on individual applications. Results indicate that while control mechanisms are seen as needed, their usage continues to be low. Factors that limit their adoption include a limited understanding of their functionality, significant differences in the interface between various services, and a lack of hardened security. Second, the security and usability features placed into the parental controls of different streaming platforms were analyzed through an evaluation toolkit grounded in previous literature as well as on user feedback. The toolkit is formed of a set of evaluation criteria that include user experience, security, and alignment with the content rating system for which scores are generated. The toolkit was used to evaluate the largest streaming services (in terms of the number of users). The results show that parental controls continue to be quite diverse in implementation across various platforms, leading to non-uniform experiences and limited usage, a concerning aspect given the continuous growth and diversification of the content streaming industry.
AB - The paper describes the development of an evaluation framework for parental controls as a mechanism for managing children's access to video content and discusses how educational practices can be employed for better design. The evaluation framework has two components. First, the differences, effectiveness, and the user's perception of various parental control software systems were investigated through surveys that evaluated both general aspects of controls as well as through usability questionnaires focused on individual applications. Results indicate that while control mechanisms are seen as needed, their usage continues to be low. Factors that limit their adoption include a limited understanding of their functionality, significant differences in the interface between various services, and a lack of hardened security. Second, the security and usability features placed into the parental controls of different streaming platforms were analyzed through an evaluation toolkit grounded in previous literature as well as on user feedback. The toolkit is formed of a set of evaluation criteria that include user experience, security, and alignment with the content rating system for which scores are generated. The toolkit was used to evaluate the largest streaming services (in terms of the number of users). The results show that parental controls continue to be quite diverse in implementation across various platforms, leading to non-uniform experiences and limited usage, a concerning aspect given the continuous growth and diversification of the content streaming industry.
KW - Content Filtering
KW - Human Computer Interaction
KW - Usability Studies
KW - User Education
UR - http://www.scopus.com/inward/record.url?scp=85184853318&partnerID=8YFLogxK
U2 - 10.1109/ISEC57711.2023.10402305
DO - 10.1109/ISEC57711.2023.10402305
M3 - Conference contribution
AN - SCOPUS:85184853318
T3 - 13th IEEE Integrated STEM Education Conference, ISEC 2023
SP - 199
EP - 203
BT - 13th IEEE Integrated STEM Education Conference, ISEC 2023
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 13th IEEE Integrated STEM Education Conference, ISEC 2023
Y2 - 11 March 2023
ER -