TY - GEN
T1 - Adoption of information technology policies in the tourism sector in the era of WEB2.0
AU - Coutras, Constantine
AU - Kafeza, Eleanna
AU - Kafeza, Irene
PY - 2011
Y1 - 2011
N2 - In this work we look at the impact of information technologies in tourism SMEs and how they can benefit from the exploitation of information technology in their operations without violating privacy, with a special focus in hotel sector. We discuss how current technologies have shaped the new era of tourism and we discuss the travel 2.0 challenges, the transformation that the Web 2.0 and social networking brought to tourism sector, their applications to the domains such as the wikitravel, travel blogs, social networking communities, as well as the underlying technologies for these applications. More specifically, we discuss how the use of internet has transformed the hotel sector and we highlight the importance of the adoption of user friendly policies for the protection of user data. Finally, we propose a model for the protection of privacy that tourism companies need to consider when adopting these technologies in order to comply with the legislation and adopt user friendly trust policies.
AB - In this work we look at the impact of information technologies in tourism SMEs and how they can benefit from the exploitation of information technology in their operations without violating privacy, with a special focus in hotel sector. We discuss how current technologies have shaped the new era of tourism and we discuss the travel 2.0 challenges, the transformation that the Web 2.0 and social networking brought to tourism sector, their applications to the domains such as the wikitravel, travel blogs, social networking communities, as well as the underlying technologies for these applications. More specifically, we discuss how the use of internet has transformed the hotel sector and we highlight the importance of the adoption of user friendly policies for the protection of user data. Finally, we propose a model for the protection of privacy that tourism companies need to consider when adopting these technologies in order to comply with the legislation and adopt user friendly trust policies.
KW - hotels
KW - policies
KW - privacy
KW - social networking
KW - travel 2.0
UR - http://www.scopus.com/inward/record.url?scp=80053437407&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-24396-7_26
DO - 10.1007/978-3-642-24396-7_26
M3 - Conference contribution
AN - SCOPUS:80053437407
SN - 9783642243950
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 331
EP - 342
BT - Web Information Systems Engineering - WISE 2010 Workshops - WISE 2010 International Symposium WISS and International Workshops CISE, MBC, Revised Selected Papers
T2 - Workshops on Web Information Systems Engineering, WISE 2010: 1st International Symposium on Web Intelligent Systems and Services, WISS 2010, 2nd International Workshop on Mobile Business Collaboration, MBC 2010 and 1st Int. Workshop on CISE 2010
Y2 - 12 December 2010 through 14 December 2010
ER -