Age differences in mobile service perceptions: Comparison of Generation Y and baby boomers

Keyphrases

• Generation Y 100%
• Baby Boomers 100%
• Customer Services Quality 100%
• Age Differences 100%
• Mobile Services 100%
• Aging Effect 50%
• Economic Value 50%
• Emotional Value 50%
• Mobile Service Quality 50%
• Loyalty 50%
• Service Users 25%
• Partial Least Squares Structural Equation Modeling (PLS-SEM) 25%
• Data Collection Methods 25%
• Quality of Service 25%
• Gender Roles 25%
• Service Quality Attributes 25%
• Age Groups 25%
• Demographic Variables 25%
• Ethnic Groups 25%
• Design Methodology 25%
• Perceived Value 25%
• Consumer Segmentation 25%
• User Segments 25%
• Multilevel Structural Equation Modeling 25%
• Service Loyalty 25%

Social Sciences

• Design Methodology 25%