Anthropomorphism and Human-Robot Interaction

Rae Yule Kim

doi:10.1145/3624716

Anthropomorphism and Human-Robot Interaction

Rae Yule Kim

Marketing

Research output: Contribution to journal › Article › peer-review

9 Scopus citations

Abstract

ROBOTS ARE FAST becoming a part of everyday life. Indeed, robots are now deployed in retail stores (see Figure 1), warehouses, hospitals, factories, and so on to perform tasks conventionally done by humans. Nestlé uses a humanoid robot “Pepper” to sell coffee makers in department stores in Japan; people buy ice cream from a fully automated ice cream franchise, RoboFusion; Cobalt’s KnightScope security robots patrol streets in New York City. Such encounters will only increase as the global market for service.

Original language	English
Pages (from-to)	80-85
Number of pages	6
Journal	Communications of the ACM
Volume	67
Issue number	2
DOIs	https://doi.org/10.1145/3624716
State	Published - 25 Jan 2024

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Anthropomorphism and Human-Robot Interaction

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