TY - JOUR
T1 - Are costly apologies universally perceived as being sincere?
AU - Ohtsubo, Yohsuke
AU - Watanabe, Esuka
AU - Kim, Jiyoon
AU - Kulas, John
AU - Muluk, Hamdi
AU - Nazar, Gabriela
AU - Wang, Feixue
AU - Zhang, Jingyu
PY - 2012
Y1 - 2012
N2 - After inadvertently committing an interpersonal transgression, an offender might make an effortful apology (e.g. cancelling an important meeting to make an apology as soon as possible). Such costly apologies signal the apologiser's sincere intention to restore the endangered relationship. The present study investigated this costly signalling model of apology across seven countries (Chile, China, Indonesia, Japan, the Netherlands, South Korea and the U.S.). Participants were asked to imagine that a friend had committed an interpersonal transgression against them and had then apologised in either a costly or non-costly fashion. The results showed that costly apologies were perceived to be significantly more sincere than no cost apologies in the all seven countries. We further investigated whether religious beliefs would moderate the effect of costly apologies. Consistent with our prediction and evolutionary hypothesis, costly apologies were perceived to be significantly more sincere than no cost apologies across religious groups (Buddhists, Christians, and Muslims).
AB - After inadvertently committing an interpersonal transgression, an offender might make an effortful apology (e.g. cancelling an important meeting to make an apology as soon as possible). Such costly apologies signal the apologiser's sincere intention to restore the endangered relationship. The present study investigated this costly signalling model of apology across seven countries (Chile, China, Indonesia, Japan, the Netherlands, South Korea and the U.S.). Participants were asked to imagine that a friend had committed an interpersonal transgression against them and had then apologised in either a costly or non-costly fashion. The results showed that costly apologies were perceived to be significantly more sincere than no cost apologies in the all seven countries. We further investigated whether religious beliefs would moderate the effect of costly apologies. Consistent with our prediction and evolutionary hypothesis, costly apologies were perceived to be significantly more sincere than no cost apologies across religious groups (Buddhists, Christians, and Muslims).
KW - apology
KW - costly signalling theory
KW - cross-cultural research
KW - religion
UR - http://www.scopus.com/inward/record.url?scp=84873634595&partnerID=8YFLogxK
U2 - 10.1556/JEP.10.2012.4.3
DO - 10.1556/JEP.10.2012.4.3
M3 - Article
AN - SCOPUS:84873634595
SN - 1789-2082
VL - 10
SP - 187
EP - 204
JO - Journal of Evolutionary Psychology
JF - Journal of Evolutionary Psychology
IS - 4
ER -