Conflict with less distress

Promoting team effectiveness

Valerie Sessa, Jo Anne Bennett, Carole Birdsall

Research output: Contribution to journalArticleResearchpeer-review

6 Citations (Scopus)

Abstract

As nurses increasingly turn to teamwork as a viable option for accomplishing a myriad of duties and responsibilities, they are discovering that teamwork can also be a source of conflict and stress. This article suggests that conflict is both inevitable and necessary within a team. A model of conflict is presented that aims not at reducing conflict, but at making it less distressing and thus more effective. The authors trace the influence of pre-conflict conditions and perspective-taking on conflict and ultimately team effectiveness. Finally, to apply the conflict model to practice, two examples are presented demonstrating both an ineffective and an effective use of conflict.

Original languageEnglish
Pages (from-to)57-65
Number of pages9
JournalNursing Administration Quarterly
Volume18
Issue number1
DOIs
StatePublished - 1 Jan 1993

Fingerprint

Nurses

Keywords

  • Conflicts
  • Perspective-talking
  • Team effectiveness
  • Teamwork

Cite this

Sessa, Valerie ; Bennett, Jo Anne ; Birdsall, Carole. / Conflict with less distress : Promoting team effectiveness. In: Nursing Administration Quarterly. 1993 ; Vol. 18, No. 1. pp. 57-65.
@article{5be87efcd104452cbb5e9760f9baa80c,
title = "Conflict with less distress: Promoting team effectiveness",
abstract = "As nurses increasingly turn to teamwork as a viable option for accomplishing a myriad of duties and responsibilities, they are discovering that teamwork can also be a source of conflict and stress. This article suggests that conflict is both inevitable and necessary within a team. A model of conflict is presented that aims not at reducing conflict, but at making it less distressing and thus more effective. The authors trace the influence of pre-conflict conditions and perspective-taking on conflict and ultimately team effectiveness. Finally, to apply the conflict model to practice, two examples are presented demonstrating both an ineffective and an effective use of conflict.",
keywords = "Conflicts, Perspective-talking, Team effectiveness, Teamwork",
author = "Valerie Sessa and Bennett, {Jo Anne} and Carole Birdsall",
year = "1993",
month = "1",
day = "1",
doi = "10.1097/00006216-199301810-00011",
language = "English",
volume = "18",
pages = "57--65",
journal = "Nursing Administration Quarterly",
issn = "0363-9568",
publisher = "Lippincott Williams and Wilkins Ltd.",
number = "1",

}

Conflict with less distress : Promoting team effectiveness. / Sessa, Valerie; Bennett, Jo Anne; Birdsall, Carole.

In: Nursing Administration Quarterly, Vol. 18, No. 1, 01.01.1993, p. 57-65.

Research output: Contribution to journalArticleResearchpeer-review

TY - JOUR

T1 - Conflict with less distress

T2 - Promoting team effectiveness

AU - Sessa, Valerie

AU - Bennett, Jo Anne

AU - Birdsall, Carole

PY - 1993/1/1

Y1 - 1993/1/1

N2 - As nurses increasingly turn to teamwork as a viable option for accomplishing a myriad of duties and responsibilities, they are discovering that teamwork can also be a source of conflict and stress. This article suggests that conflict is both inevitable and necessary within a team. A model of conflict is presented that aims not at reducing conflict, but at making it less distressing and thus more effective. The authors trace the influence of pre-conflict conditions and perspective-taking on conflict and ultimately team effectiveness. Finally, to apply the conflict model to practice, two examples are presented demonstrating both an ineffective and an effective use of conflict.

AB - As nurses increasingly turn to teamwork as a viable option for accomplishing a myriad of duties and responsibilities, they are discovering that teamwork can also be a source of conflict and stress. This article suggests that conflict is both inevitable and necessary within a team. A model of conflict is presented that aims not at reducing conflict, but at making it less distressing and thus more effective. The authors trace the influence of pre-conflict conditions and perspective-taking on conflict and ultimately team effectiveness. Finally, to apply the conflict model to practice, two examples are presented demonstrating both an ineffective and an effective use of conflict.

KW - Conflicts

KW - Perspective-talking

KW - Team effectiveness

KW - Teamwork

UR - http://www.scopus.com/inward/record.url?scp=0027654852&partnerID=8YFLogxK

U2 - 10.1097/00006216-199301810-00011

DO - 10.1097/00006216-199301810-00011

M3 - Article

VL - 18

SP - 57

EP - 65

JO - Nursing Administration Quarterly

JF - Nursing Administration Quarterly

SN - 0363-9568

IS - 1

ER -