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Consumer financial anxiety US regional financial service firms’ trust building response to the financial crisis
Devon S. Johnson
, Mark Peterson
Marketing
Research output
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Contribution to journal
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Article
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peer-review
14
Scopus citations
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Dive into the research topics of 'Consumer financial anxiety US regional financial service firms’ trust building response to the financial crisis'. Together they form a unique fingerprint.
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Business & Economics
Service Firms
100%
Financial Services
88%
Anxiety
79%
Financial Crisis
75%
Managers
47%
Consumer Trust
44%
United States of America
40%
Oversight
40%
Interaction
20%
Big Bank
17%
Property Development
17%
Bank Failure
15%
Personal Relationships
15%
National Bank
15%
Deposit Insurance
15%
Financial Services Industry
14%
Social Support
14%
Retail
14%
Call Centres
14%
Scandal
14%
Economic Crisis
13%
Brand Equity
13%
Local Communities
13%
Grounded Theory
13%
Customer Relationship
12%
Consumer Attitudes
12%
Integrity
11%
Marketing
11%
Guidance
11%
Financial Institutions
10%
Data Collection
10%
Chief Executive Officer
9%
Banking
9%
Insurance
9%
Stakeholders
7%
Assets
7%
Design Methodology
5%
Industry
4%
Factors
4%