Development of a human error taxonomy for software requirements

A systematic literature review

Vaibhav Anu, Wenhua Hu, Jeffrey C. Carver, Gursimran S. Walia, Gary Bradshaw

Research output: Contribution to journalReview articleResearchpeer-review

Abstract

Background: Human-centric software engineering activities, such as requirements engineering, are prone to error. These human errors manifest as faults. To improve software quality, developers need methods to prevent and detect faults and their sources. Aims: Human error research from the field of cognitive psychology focuses on understanding and categorizing the fallibilities of human cognition. In this paper, we applied concepts from human error research to the problem of software quality. Method: We performed a systematic literature review of the software engineering and psychology literature to identify and classify human errors that occur during requirements engineering. Results: We developed the Human Error Taxonomy (HET) by adding detailed error classes to Reason's well-known human error taxonomy of Slips, Lapses, and Mistakes. Conclusion: The process of identifying and classifying human error identification provides a structured way to understand and prevent the human errors (and resulting faults) that occur during human-centric software engineering activities like requirements engineering. Software engineering can benefit from closer collaboration with cognitive psychology researchers.

Original languageEnglish
Pages (from-to)112-124
Number of pages13
JournalInformation and Software Technology
Volume103
DOIs
StatePublished - 1 Nov 2018

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Taxonomies
Requirements engineering
Software engineering

Keywords

  • Human errors
  • Requirements
  • Systematic review
  • Taxonomy

Cite this

Anu, Vaibhav ; Hu, Wenhua ; Carver, Jeffrey C. ; Walia, Gursimran S. ; Bradshaw, Gary. / Development of a human error taxonomy for software requirements : A systematic literature review. In: Information and Software Technology. 2018 ; Vol. 103. pp. 112-124.
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Development of a human error taxonomy for software requirements : A systematic literature review. / Anu, Vaibhav; Hu, Wenhua; Carver, Jeffrey C.; Walia, Gursimran S.; Bradshaw, Gary.

In: Information and Software Technology, Vol. 103, 01.11.2018, p. 112-124.

Research output: Contribution to journalReview articleResearchpeer-review

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