Differential factors influencing public and voluntary child welfare workers' intention to leave

Charles Auerbach, Brenda G. McGowan, Astraea Ausberger, Jessica Strolin-Goltzman, Wendy Zeitlin

Research output: Contribution to journalArticleResearchpeer-review

42 Citations (Scopus)

Abstract

Although several studies have explored personal and organizational factors impacting retention and turnover in public or private agencies, there are no studies comparing the similarities and differences between voluntary and public child welfare settings. The research reported here is designed to contribute to knowledge about the differential factors that may contribute to worker retention and turnover in the voluntary (private, non-profit) and public child welfare sectors. The current research expands knowledge of the child welfare workforce by comparing the difference in factors contributing to job satisfaction and turnover between the voluntary and public child welfare sectors in a large urban community. The research includes workers from 202 voluntary agencies (n=538) and from one large public child welfare agency (n=144).The bivariate analyses revealed that public agency workers were more satisfied with their opportunities for promotion, benefits, and the nature of their work, whereas the voluntary agency workers were more satisfied with their co-workers. A structural equation model (SEM) revealed that lower investment in child welfare work was associated with intent to leave for both samples, as was lower satisfaction with contingent rewards and the nature of their work. Moreover, agency auspice was strongly predictive of intent to leave. Voluntary child welfare workers had stronger intentions to leave, despite the fact they displayed higher investment in child welfare work in the bivariate analysis. The key factor predicting voluntary agency workers' intention to leave was their dissatisfaction with their level of pay.

Original languageEnglish
Pages (from-to)1396-1402
Number of pages7
JournalChildren and Youth Services Review
Volume32
Issue number10
DOIs
StatePublished - 1 Oct 2010

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welfare worker
Child Welfare
child welfare
worker
turnover
Volunteers
Research
Job Satisfaction
Structural Models
Reward
co-worker
job satisfaction
structural model
reward
promotion

Keywords

  • Auspices
  • Job satisfaction
  • Structural equation modeling
  • Worker retention

Cite this

Auerbach, Charles ; McGowan, Brenda G. ; Ausberger, Astraea ; Strolin-Goltzman, Jessica ; Zeitlin, Wendy. / Differential factors influencing public and voluntary child welfare workers' intention to leave. In: Children and Youth Services Review. 2010 ; Vol. 32, No. 10. pp. 1396-1402.
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Differential factors influencing public and voluntary child welfare workers' intention to leave. / Auerbach, Charles; McGowan, Brenda G.; Ausberger, Astraea; Strolin-Goltzman, Jessica; Zeitlin, Wendy.

In: Children and Youth Services Review, Vol. 32, No. 10, 01.10.2010, p. 1396-1402.

Research output: Contribution to journalArticleResearchpeer-review

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