TY - JOUR
T1 - Executive Leadership Challenges Implementing Systemic Change Under Conditions of Litigated Reform
AU - Alvarez, Ariel
N1 - Publisher Copyright:
© 2016 Taylor & Francis Group, LLC.
PY - 2016/3/14
Y1 - 2016/3/14
N2 - A case study was conducted using the lens of second-order change to examine leadership challenges during litigated-based reform of New Jersey’s child welfare agency. Six challenges identified included (a) difficulty implementing the comprehensive reform plan; (b) attempting systemwide change within a weak infrastructure; (c) leadership instability; (d) unclear leader roles and responsibilities; (e) poor diffusion of the case practice model, and (f) weak quality control mechanisms. Three recommendations for reducing implementation failures included developing rich pictures to understand system interdependencies, using open communication to facilitate change readiness, and implementing a sustainable quality review system to guide the change process.
AB - A case study was conducted using the lens of second-order change to examine leadership challenges during litigated-based reform of New Jersey’s child welfare agency. Six challenges identified included (a) difficulty implementing the comprehensive reform plan; (b) attempting systemwide change within a weak infrastructure; (c) leadership instability; (d) unclear leader roles and responsibilities; (e) poor diffusion of the case practice model, and (f) weak quality control mechanisms. Three recommendations for reducing implementation failures included developing rich pictures to understand system interdependencies, using open communication to facilitate change readiness, and implementing a sustainable quality review system to guide the change process.
KW - Management
KW - leadership and organizational change
KW - organizational theory and analysis
KW - policy research to guide organizational decision making
UR - http://www.scopus.com/inward/record.url?scp=84961393062&partnerID=8YFLogxK
U2 - 10.1080/23303131.2015.1110068
DO - 10.1080/23303131.2015.1110068
M3 - Article
AN - SCOPUS:84961393062
SN - 2330-3131
VL - 40
SP - 131
EP - 151
JO - Human Service Organizations Management, Leadership and Governance
JF - Human Service Organizations Management, Leadership and Governance
IS - 2
ER -