Foreign market entry mode choice of service firms: A contingency perspective

Ikechi Ekeledo, K. Sivakumar

Research output: Contribution to journalReview articlepeer-review

194 Scopus citations


Research on how service firms choose their initial mode of operation in foreign markets appears to have led to two contradictory conclusions. Findings from one group of studies suggest that factors determining entry mode choice by manufacturing firms are generalizable to service firms. Findings from another group of studies contradict that view. The authors reconcile the two views by means of a classification scheme that allows some services to be grouped with manufactured goods in terms of entry mode choice. A conceptual model of factors affecting the entry mode choice of service firms is proposed, research propositions are developed, and managerial implications and future research directions are discussed.

Original languageEnglish
Pages (from-to)274-292
Number of pages19
JournalJournal of the Academy of Marketing Science
Issue number4
StatePublished - 1998


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