TY - JOUR
T1 - From sad to happy to happier
T2 - Emotion regulation strategies used during a vacation
AU - Gao, Jie
AU - Kerstetter, Deborah L.
PY - 2018/3/1
Y1 - 2018/3/1
N2 - Emotion regulation is a psychological intervention tourists use to maximize the positive outcomes of their travel experiences. Tourists either down-regulate negative emotions (e.g., from sad to happy) or up-regulate positive emotions (e.g., from happy to happier). The construct of emotion regulation was used as a guiding framework to uncover which emotion regulation strategies tourists used during their vacations. Data were collected through semi-structured interviews. Study findings revealed tourists used three phases of emotion regulation strategies—interpersonal, situational, and intrapersonal—during their vacations. These findings not only contribute to tourism research by documenting the transient, dynamic and variable nature of emotions, but also provide a glimpse into how tourism and hospitality professionals should modify programs/experiences in response to tourists’ emotions.
AB - Emotion regulation is a psychological intervention tourists use to maximize the positive outcomes of their travel experiences. Tourists either down-regulate negative emotions (e.g., from sad to happy) or up-regulate positive emotions (e.g., from happy to happier). The construct of emotion regulation was used as a guiding framework to uncover which emotion regulation strategies tourists used during their vacations. Data were collected through semi-structured interviews. Study findings revealed tourists used three phases of emotion regulation strategies—interpersonal, situational, and intrapersonal—during their vacations. These findings not only contribute to tourism research by documenting the transient, dynamic and variable nature of emotions, but also provide a glimpse into how tourism and hospitality professionals should modify programs/experiences in response to tourists’ emotions.
KW - Emotions
KW - Happiness
KW - Tourism experience
KW - Tourist behavior
KW - Well-being
UR - http://www.scopus.com/inward/record.url?scp=85038118099&partnerID=8YFLogxK
U2 - 10.1016/j.annals.2017.12.004
DO - 10.1016/j.annals.2017.12.004
M3 - Article
AN - SCOPUS:85038118099
SN - 0160-7383
VL - 69
SP - 1
EP - 14
JO - Annals of Tourism Research
JF - Annals of Tourism Research
ER -