TY - JOUR
T1 - From stale to spicy to superb
T2 - A spanking new Apple
AU - Wang, John
AU - Hsu, Jeffrey
AU - Zhou, Bin
AU - Yan, Ruiliang
PY - 2012/10
Y1 - 2012/10
N2 - Once the world took its first proverbial bite into Apple Inc. in the late 1970s, people liked what they tasted and wanted more. Today, they still cannot get enough of Apple, a company that has little to do with fruit, although with every technology product or service it releases conveys the fresh, healthy, appetising image that inspired the company from its origin. Apple, which started out in personal computers and over the years has branched out to revolutionise newer industries such as mobile phones and music devices, is a shining example of a company with exceptional leadership, marketing, and research and development, and which has been remarkably successful at managing its relationships with suppliers, partners, customers, the media and even hackers over the years. This paper will introduce the stunning case of the single most important turnaround in Silicon Valley and go in detail how it achieved tremendous success by overtaking Microsoft. The company was not always so successful in the past, but it learned valuable lessons from the years when it experienced a downturn and other challenges. As the world's most valuable technology company, a new king of technology today, Apple and its products are more appetising than ever.
AB - Once the world took its first proverbial bite into Apple Inc. in the late 1970s, people liked what they tasted and wanted more. Today, they still cannot get enough of Apple, a company that has little to do with fruit, although with every technology product or service it releases conveys the fresh, healthy, appetising image that inspired the company from its origin. Apple, which started out in personal computers and over the years has branched out to revolutionise newer industries such as mobile phones and music devices, is a shining example of a company with exceptional leadership, marketing, and research and development, and which has been remarkably successful at managing its relationships with suppliers, partners, customers, the media and even hackers over the years. This paper will introduce the stunning case of the single most important turnaround in Silicon Valley and go in detail how it achieved tremendous success by overtaking Microsoft. The company was not always so successful in the past, but it learned valuable lessons from the years when it experienced a downturn and other challenges. As the world's most valuable technology company, a new king of technology today, Apple and its products are more appetising than ever.
KW - Apple inc.
KW - Business excellence
KW - Competitive advantage
KW - Customers
KW - Growth
KW - Research and development
KW - Suppliers
UR - http://www.scopus.com/inward/record.url?scp=84867307228&partnerID=8YFLogxK
U2 - 10.1504/IJBEX.2012.049539
DO - 10.1504/IJBEX.2012.049539
M3 - Article
AN - SCOPUS:84867307228
SN - 1756-0047
VL - 5
SP - 639
EP - 656
JO - International Journal of Business Excellence
JF - International Journal of Business Excellence
IS - 6
ER -