Organizational violence and aggression: Development of the three-factor Violence Climate Survey

Stacey Kessler, Paul E. Spector, Chu Hsiang Chang, Alissa D. Parr

Research output: Contribution to journalArticle

56 Citations (Scopus)

Abstract

Violence climate, a concept derived from the safety climate literature, may affect violence and aggression at work. This paper builds upon the unidimensional instrument tested by Spector, Coulter, Stockwell, and Matz (2007). The present instrument, the Violence Climate Survey is a new three-dimensional construct of violence climate consisting of Policies and Procedures, Practices, and Pressure for Unsafe Practices. Using a heterogeneous sample of 216 employees from a variety of organizations in the USA, it was shown that violence climate is significantly related to exposure to physical violence and verbal aggression, physical strains, and psychological strains including job dissatisfaction and negative emotion at work. Exposure to both violence and aggression was associated with all strains. Multiple regression analyses suggested that it was primarily Policies and Pressure that was associated with verbal aggression, whereas mainly Practices was related to physical violence. It is suggested that the construct of violence climate may be a useful subject for further research. In practice, policies may be useful in reducing verbal aggression, but physical violence requires more direct management action and practice.

Original languageEnglish
Pages (from-to)108-124
Number of pages17
JournalWork and Stress
Volume22
Issue number2
DOIs
StatePublished - 1 Apr 2008

Fingerprint

Aggression
Climate
Violence
Pressure
Practice Management
Surveys and Questionnaires
Emotions
Regression Analysis
Organizations
Psychology
Safety
Research
Physical Abuse

Keywords

  • Aggression
  • Climate
  • Violence
  • Work-related stress

Cite this

Kessler, Stacey ; Spector, Paul E. ; Chang, Chu Hsiang ; Parr, Alissa D. / Organizational violence and aggression : Development of the three-factor Violence Climate Survey. In: Work and Stress. 2008 ; Vol. 22, No. 2. pp. 108-124.
@article{87ae55fb1c2f4be884417cc066532e4a,
title = "Organizational violence and aggression: Development of the three-factor Violence Climate Survey",
abstract = "Violence climate, a concept derived from the safety climate literature, may affect violence and aggression at work. This paper builds upon the unidimensional instrument tested by Spector, Coulter, Stockwell, and Matz (2007). The present instrument, the Violence Climate Survey is a new three-dimensional construct of violence climate consisting of Policies and Procedures, Practices, and Pressure for Unsafe Practices. Using a heterogeneous sample of 216 employees from a variety of organizations in the USA, it was shown that violence climate is significantly related to exposure to physical violence and verbal aggression, physical strains, and psychological strains including job dissatisfaction and negative emotion at work. Exposure to both violence and aggression was associated with all strains. Multiple regression analyses suggested that it was primarily Policies and Pressure that was associated with verbal aggression, whereas mainly Practices was related to physical violence. It is suggested that the construct of violence climate may be a useful subject for further research. In practice, policies may be useful in reducing verbal aggression, but physical violence requires more direct management action and practice.",
keywords = "Aggression, Climate, Violence, Work-related stress",
author = "Stacey Kessler and Spector, {Paul E.} and Chang, {Chu Hsiang} and Parr, {Alissa D.}",
year = "2008",
month = "4",
day = "1",
doi = "10.1080/02678370802187926",
language = "English",
volume = "22",
pages = "108--124",
journal = "Work and Stress",
issn = "0267-8373",
publisher = "Taylor and Francis Ltd.",
number = "2",

}

Organizational violence and aggression : Development of the three-factor Violence Climate Survey. / Kessler, Stacey; Spector, Paul E.; Chang, Chu Hsiang; Parr, Alissa D.

In: Work and Stress, Vol. 22, No. 2, 01.04.2008, p. 108-124.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Organizational violence and aggression

T2 - Development of the three-factor Violence Climate Survey

AU - Kessler, Stacey

AU - Spector, Paul E.

AU - Chang, Chu Hsiang

AU - Parr, Alissa D.

PY - 2008/4/1

Y1 - 2008/4/1

N2 - Violence climate, a concept derived from the safety climate literature, may affect violence and aggression at work. This paper builds upon the unidimensional instrument tested by Spector, Coulter, Stockwell, and Matz (2007). The present instrument, the Violence Climate Survey is a new three-dimensional construct of violence climate consisting of Policies and Procedures, Practices, and Pressure for Unsafe Practices. Using a heterogeneous sample of 216 employees from a variety of organizations in the USA, it was shown that violence climate is significantly related to exposure to physical violence and verbal aggression, physical strains, and psychological strains including job dissatisfaction and negative emotion at work. Exposure to both violence and aggression was associated with all strains. Multiple regression analyses suggested that it was primarily Policies and Pressure that was associated with verbal aggression, whereas mainly Practices was related to physical violence. It is suggested that the construct of violence climate may be a useful subject for further research. In practice, policies may be useful in reducing verbal aggression, but physical violence requires more direct management action and practice.

AB - Violence climate, a concept derived from the safety climate literature, may affect violence and aggression at work. This paper builds upon the unidimensional instrument tested by Spector, Coulter, Stockwell, and Matz (2007). The present instrument, the Violence Climate Survey is a new three-dimensional construct of violence climate consisting of Policies and Procedures, Practices, and Pressure for Unsafe Practices. Using a heterogeneous sample of 216 employees from a variety of organizations in the USA, it was shown that violence climate is significantly related to exposure to physical violence and verbal aggression, physical strains, and psychological strains including job dissatisfaction and negative emotion at work. Exposure to both violence and aggression was associated with all strains. Multiple regression analyses suggested that it was primarily Policies and Pressure that was associated with verbal aggression, whereas mainly Practices was related to physical violence. It is suggested that the construct of violence climate may be a useful subject for further research. In practice, policies may be useful in reducing verbal aggression, but physical violence requires more direct management action and practice.

KW - Aggression

KW - Climate

KW - Violence

KW - Work-related stress

UR - http://www.scopus.com/inward/record.url?scp=46449106429&partnerID=8YFLogxK

U2 - 10.1080/02678370802187926

DO - 10.1080/02678370802187926

M3 - Article

AN - SCOPUS:46449106429

VL - 22

SP - 108

EP - 124

JO - Work and Stress

JF - Work and Stress

SN - 0267-8373

IS - 2

ER -