School Counselor Burnout, Job Stress, and Job Satisfaction by Student Caseload

Patrick R. Mullen, Nancy Chae, Adrienne Backer, Jennifer Niles

Research output: Contribution to journalArticlepeer-review

11 Scopus citations


In this cross-sectional quantitative study, we employed survey research to examine the differences in school counselors’ (N = 327) burnout, job stress, and job satisfaction based on their student caseload size. The results indicated that higher caseloads were associated with higher degrees of burnout and job stress, along with lower job satisfaction. The results produced small to medium effect sizes. We discussed how such factors relate to the effectiveness of providing student services and school leaders’ support for school counselors.

Original languageEnglish
Pages (from-to)25-42
Number of pages18
JournalNASSP Bulletin
Issue number1
StatePublished - Mar 2021


  • burnout
  • job satisfaction
  • job stress
  • school counseling
  • student caseload


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