TY - JOUR
T1 - Segmenting CSA members by motivation
T2 - Anything but two peas in a pod
AU - Pole, Antoinette
AU - Kumar, Archana
N1 - Publisher Copyright:
© Emerald Group Publishing Limited.
PY - 2015/5/5
Y1 - 2015/5/5
N2 - Purpose-The purpose of this paper is to seek to segment CSA members based on their motivations to join a CSA. Design/methodology/approach-Data obtained from an online survey of 565 members belonging to a New York state CSA were analyzed using a combined hierarchical and non-hierarchical cluster analysis. Findings-Based on their motivations to join a CSA results reveal four distinct types of segments among CSA members: No-Frills Member, Foodie Member, Nonchalant Member, and Quintessential Member. Results show all four clusters differ statistically across demographic characteristics including gender, political affiliation, and household income. The clusters differed across psychographic characteristics such as attitudes toward the treatment of animals, treatment of farm workers, pesticide use, the environment, food miles, and limiting factory farm purchases. Quintessential Members emerge as most concerned with food purchasing decisions while No-Frills Members are least concerned. Research limitations/implications-The study employs a non-random purposive sample of CSAs in New York state. Respondents were recruited indirectly to participate in an online survey. The length and complexity of the survey, absence of an email address for respondents, levels of digital fluency, and technical glitches may result in lower participation rates. Practical implications-This paper offers recommendations to farmers for retaining and attracting different types of CSA members. Originality/value-This is the first study that segments CSA members in the USA based on their motivations to subscribe to a CSA, and it differentiates CSA member clusters based on their demographics, psychographics, and food purchasing decisions.
AB - Purpose-The purpose of this paper is to seek to segment CSA members based on their motivations to join a CSA. Design/methodology/approach-Data obtained from an online survey of 565 members belonging to a New York state CSA were analyzed using a combined hierarchical and non-hierarchical cluster analysis. Findings-Based on their motivations to join a CSA results reveal four distinct types of segments among CSA members: No-Frills Member, Foodie Member, Nonchalant Member, and Quintessential Member. Results show all four clusters differ statistically across demographic characteristics including gender, political affiliation, and household income. The clusters differed across psychographic characteristics such as attitudes toward the treatment of animals, treatment of farm workers, pesticide use, the environment, food miles, and limiting factory farm purchases. Quintessential Members emerge as most concerned with food purchasing decisions while No-Frills Members are least concerned. Research limitations/implications-The study employs a non-random purposive sample of CSAs in New York state. Respondents were recruited indirectly to participate in an online survey. The length and complexity of the survey, absence of an email address for respondents, levels of digital fluency, and technical glitches may result in lower participation rates. Practical implications-This paper offers recommendations to farmers for retaining and attracting different types of CSA members. Originality/value-This is the first study that segments CSA members in the USA based on their motivations to subscribe to a CSA, and it differentiates CSA member clusters based on their demographics, psychographics, and food purchasing decisions.
KW - Cluster analysis
KW - Consumer perceptions
KW - Consumer purchasing decisions
KW - USA
UR - http://www.scopus.com/inward/record.url?scp=84927779863&partnerID=8YFLogxK
U2 - 10.1108/BFJ-12-2014-0405
DO - 10.1108/BFJ-12-2014-0405
M3 - Article
AN - SCOPUS:84927779863
SN - 0007-070X
VL - 117
SP - 1488
EP - 1505
JO - British Food Journal
JF - British Food Journal
IS - 5
ER -