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Text Mining Online Reviews: What Makes a Helpful Online Review?
Rae Yule Kim
Marketing
Research output
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Contribution to journal
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peer-review
1
Scopus citations
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Dive into the research topics of 'Text Mining Online Reviews: What Makes a Helpful Online Review?'. Together they form a unique fingerprint.
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Keyphrases
Text Mining
100%
Online Reviews
100%
Sentiment Polarity
60%
Online Review Helpfulness
40%
Helpful Votes
40%
Technology Products
20%
Smartphone
20%
Negative Emotions
20%
Assure
20%
Amazon
20%
Positive Emotions
20%
Negative Reviews
20%
Emotional Words
20%
Diffusion of Innovation
20%
Positive Customers
20%
Customer Reviews
20%
Lexicon-based Sentiment Analysis
20%
Psychology
Text Mining
100%