Abstract
The sustainability of social networking sites is critically dependent on information sharing by site users. However practice suggests that privacy is a major concern which affects users' willingness to share personal information on social networking sites. To understand how privacy expectancies affect sustainability we draw on the psychological contract theory. We develop a framework which posits that privacy-related expectancies are inherent to disclosure of private information. Perceptions of a privacy breach trigger the affective experience of a psychological contract violation and undermine trust, which consequently undermine the sustainability of continued information disclosure. We evaluate the framework by surveying 638 Facebook users. We find that SNS users' perceptions of privacy breach attributed to the SNS provider may cause irreparable harm. The experience of psychological contract violations and loss of trust motivate users to reduce information sharing and consider disengaging from the SNS completely.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 47th Annual Hawaii International Conference on System Sciences, HICSS 2014 |
| Publisher | IEEE Computer Society |
| Pages | 1774-1784 |
| Number of pages | 11 |
| ISBN (Print) | 9781479925049 |
| DOIs | |
| State | Published - 1 Jan 2014 |
| Event | 47th Hawaii International Conference on System Sciences, HICSS 2014 - Waikoloa, HI, United States Duration: 6 Jan 2014 → 9 Jan 2014 |
Publication series
| Name | Proceedings of the Annual Hawaii International Conference on System Sciences |
|---|---|
| ISSN (Print) | 1530-1605 |
Other
| Other | 47th Hawaii International Conference on System Sciences, HICSS 2014 |
|---|---|
| Country | United States |
| City | Waikoloa, HI |
| Period | 6/01/14 → 9/01/14 |
Fingerprint
Cite this
}
The impact of perceived privacy breach on sustainability of social networking sites. / Mamonov, Stanislav; Koufaris, Marios.
Proceedings of the 47th Annual Hawaii International Conference on System Sciences, HICSS 2014. IEEE Computer Society, 2014. p. 1774-1784 6758822 (Proceedings of the Annual Hawaii International Conference on System Sciences).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - The impact of perceived privacy breach on sustainability of social networking sites
AU - Mamonov, Stanislav
AU - Koufaris, Marios
PY - 2014/1/1
Y1 - 2014/1/1
N2 - The sustainability of social networking sites is critically dependent on information sharing by site users. However practice suggests that privacy is a major concern which affects users' willingness to share personal information on social networking sites. To understand how privacy expectancies affect sustainability we draw on the psychological contract theory. We develop a framework which posits that privacy-related expectancies are inherent to disclosure of private information. Perceptions of a privacy breach trigger the affective experience of a psychological contract violation and undermine trust, which consequently undermine the sustainability of continued information disclosure. We evaluate the framework by surveying 638 Facebook users. We find that SNS users' perceptions of privacy breach attributed to the SNS provider may cause irreparable harm. The experience of psychological contract violations and loss of trust motivate users to reduce information sharing and consider disengaging from the SNS completely.
AB - The sustainability of social networking sites is critically dependent on information sharing by site users. However practice suggests that privacy is a major concern which affects users' willingness to share personal information on social networking sites. To understand how privacy expectancies affect sustainability we draw on the psychological contract theory. We develop a framework which posits that privacy-related expectancies are inherent to disclosure of private information. Perceptions of a privacy breach trigger the affective experience of a psychological contract violation and undermine trust, which consequently undermine the sustainability of continued information disclosure. We evaluate the framework by surveying 638 Facebook users. We find that SNS users' perceptions of privacy breach attributed to the SNS provider may cause irreparable harm. The experience of psychological contract violations and loss of trust motivate users to reduce information sharing and consider disengaging from the SNS completely.
UR - http://www.scopus.com/inward/record.url?scp=84902274225&partnerID=8YFLogxK
U2 - 10.1109/HICSS.2014.225
DO - 10.1109/HICSS.2014.225
M3 - Conference contribution
AN - SCOPUS:84902274225
SN - 9781479925049
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 1774
EP - 1784
BT - Proceedings of the 47th Annual Hawaii International Conference on System Sciences, HICSS 2014
PB - IEEE Computer Society
ER -