The relationships between organizational citizenship behavior demands and extra-task behaviors

Jeremy A. Bauer, Natalie A. Wright, Kevin Askew, Paul E. Spector

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

The current study investigated the relationship between demands for organizational citizenship behaviors and future displays of organizational citizenship and counterproductive work behaviors. Such demands are conceptualized as organizational constraints, coworker failure, and supervisor pressure to commit organizational citizenship behaviors. The design of the current study is prospective with a week time lag between two self-report surveys. Four hundred sixty-four employed U.S. residents were recruited through Amazon's Mechanical Turk service. Of the initial 464 participants, 183 also completed the second survey a week later. The evidence from this study suggests that demands for organizational citizenship behaviors are antecedents to future displays of organizational citizenship behaviors and counterproductive work behaviors. Similarly, organizational citizenship behaviors preceded all measured demands for organizational citizenship behaviors reported a week later. The results of the current study indicate that managers should be aware that demands for organizational citizenship behaviors may be influencing employee displays of counterproductive work behavior. Moreover, managers should be prepared to intervene if they find evidence of any deleterious effects that may be associated with demands for organizational citizenship behaviors.

Original languageEnglish
Pages (from-to)163-186
Number of pages24
JournalPsychologist-Manager Journal
Volume21
Issue number3
DOIs
StatePublished - 1 Aug 2018

Fingerprint

Self Report
Prospective Studies
Pressure
Organizational citizenship behavior
Surveys and Questionnaires
Counterproductive work behavior
Managers
Time lag
Supervisors
Residents
Employees
Amazon
Self-report
Organizational citizenship

Keywords

  • Counterproductive work behavior
  • Organizational citizenship behavior
  • Organizational constraints
  • Workplace demands
  • Workplace stressors

Cite this

Bauer, Jeremy A. ; Wright, Natalie A. ; Askew, Kevin ; Spector, Paul E. / The relationships between organizational citizenship behavior demands and extra-task behaviors. In: Psychologist-Manager Journal. 2018 ; Vol. 21, No. 3. pp. 163-186.
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The relationships between organizational citizenship behavior demands and extra-task behaviors. / Bauer, Jeremy A.; Wright, Natalie A.; Askew, Kevin; Spector, Paul E.

In: Psychologist-Manager Journal, Vol. 21, No. 3, 01.08.2018, p. 163-186.

Research output: Contribution to journalArticle

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