Violence-prevention climate, exposure to violence and aggression, and prevention behavior: A mediation model

Chu Hsiang Chang, Erin M. Eatough, Paul E. Spector, Stacey R. Kessler

Research output: Contribution to journalArticle

26 Scopus citations

Abstract

Summary: This study explored mechanisms underlying employees' behaviors targeted at preventing workplace physical violence and verbal aggression. Poor psychological violence-prevention climate perceptions and previous exposure to violence and aggression represent stressors that were associated with increased strains and reduced motivation. Strains and motivation, in turn, were related to prevention behaviors. We collected data from employee and coworker dyads, and structural equation modeling results supported that clear organizational policies, prompt management responses to assaults, and putting safety as a priority contributed positively to prevention behaviors through reduced strains and increased motivation. On the other hand, prior experiences of being attacked were related to more strains and lower motivation, which were related to lower prevention compliance. Our results inform future interventions for violence prevention.

Original languageEnglish
Pages (from-to)657-677
Number of pages21
JournalJournal of Organizational Behavior
Volume33
Issue number5
DOIs
StatePublished - 1 Jul 2012

Keywords

  • Mediation
  • Prevention motivation
  • Prevention performance
  • Strain
  • Violence and aggression
  • Violence-prevention climate

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