Working Alliances Promote Desirable Outcomes: A Study of Case Management in the State of Alabama in the USA

Tyrone C. Cheng; Celia C. Lo; Bethany G. Womack

doi:10.1093/bjsw/bcy030

Working Alliances Promote Desirable Outcomes: A Study of Case Management in the State of Alabama in the USA

Tyrone C. Cheng, Celia C. Lo, Bethany G. Womack

Social Work and Child Advocacy

Research output: Contribution to journal › Article › peer-review

6 Scopus citations

Abstract

This study was an examination of clients' outcomes in community-based case management, specifically those outcomes' relationships to clients' characteristics and to working alliances between case manager and client. Study data were collected using a survey of adults who received help from community-based social service agencies (n=101). Results showed that client-case manager working alliances promoted improvement in client problems, although improvement was hindered by worsening problem severity. Clients' outcomes were not significantly associated with their health, mental health or substance-use problems, or with social support they enjoyed, or with their gender, ethnicity, age or agency serving them. Based on this study, working alliance is an effective, even essential, intervention alleviating clients' problems.

Original language	English
Pages (from-to)	147-162
Number of pages	16
Journal	British Journal of Social Work
Volume	49
Issue number	1
DOIs	https://doi.org/10.1093/bjsw/bcy030
State	Published - 1 Jan 2019

Keywords

Care management
case management
working alliance

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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title = "Working Alliances Promote Desirable Outcomes: A Study of Case Management in the State of Alabama in the USA",

abstract = "This study was an examination of clients' outcomes in community-based case management, specifically those outcomes' relationships to clients' characteristics and to working alliances between case manager and client. Study data were collected using a survey of adults who received help from community-based social service agencies (n=101). Results showed that client-case manager working alliances promoted improvement in client problems, although improvement was hindered by worsening problem severity. Clients' outcomes were not significantly associated with their health, mental health or substance-use problems, or with social support they enjoyed, or with their gender, ethnicity, age or agency serving them. Based on this study, working alliance is an effective, even essential, intervention alleviating clients' problems.",

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N2 - This study was an examination of clients' outcomes in community-based case management, specifically those outcomes' relationships to clients' characteristics and to working alliances between case manager and client. Study data were collected using a survey of adults who received help from community-based social service agencies (n=101). Results showed that client-case manager working alliances promoted improvement in client problems, although improvement was hindered by worsening problem severity. Clients' outcomes were not significantly associated with their health, mental health or substance-use problems, or with social support they enjoyed, or with their gender, ethnicity, age or agency serving them. Based on this study, working alliance is an effective, even essential, intervention alleviating clients' problems.

AB - This study was an examination of clients' outcomes in community-based case management, specifically those outcomes' relationships to clients' characteristics and to working alliances between case manager and client. Study data were collected using a survey of adults who received help from community-based social service agencies (n=101). Results showed that client-case manager working alliances promoted improvement in client problems, although improvement was hindered by worsening problem severity. Clients' outcomes were not significantly associated with their health, mental health or substance-use problems, or with social support they enjoyed, or with their gender, ethnicity, age or agency serving them. Based on this study, working alliance is an effective, even essential, intervention alleviating clients' problems.

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Working Alliances Promote Desirable Outcomes: A Study of Case Management in the State of Alabama in the USA

Abstract

Keywords

UN SDGs

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